FAQ

                         

 

1. How long does shipping take?

Shipping time depends on your location.

Standard delivery: 7–15 business days

Express delivery: 3–7 business days
You’ll receive a tracking number once your order is shipped.

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2. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email.
You can track your package on our website or through the carrier’s page.

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3. What is your return policy?

We offer a 30-day return policy.
If you're not satisfied, you can return the item in its original condition for a refund or exchange. Contact our support team for instructions.

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4. Do you offer refunds?

Yes! If your item arrives damaged, defective, or not as described, we will issue a full refund or send you a replacement.

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5. What payment methods do you accept?

We accept:

Visa, MasterCard

PayPal

Apple Pay, Google Pay
All payments are encrypted and secure.

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6. Can I cancel or change my order after placing it?

If you need to cancel or modify your order, please contact us within 12 hours of placing it. After that, changes may not be possible.

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7. Do you ship internationally?

Yes, we ship worldwide 🌍
Shipping costs and delivery times vary by location. You can check all options during checkout.

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8. Are your products high quality?

Absolutely. We carefully select and test all our products to ensure they meet high-quality standards. Customer satisfaction is our top priority.

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9. Do you offer discounts or promotions?

Yes! 🎁 We frequently offer discounts and special promotions.
Sign up for our newsletter or follow us on social media to stay updated.

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10. How do I contact customer support?

You can reach us via:
📩 Email
💬 Live Chat
📄 Contact Form on our website
We usually reply within 24 hours.